FREQUENTLY ASKED QUESTIONS

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Instructions for use are available on our website (here) and comprehensive instructions for use are available on site at each LAUNDROMAT. If you have any further questions, please contact us by phone:  +48517088800 or email [email protected]

The price of washing your laundry depends on the size of washing machine you choose. We have 3 sizes of washing machines – 10 kg, 15 kg and 20 kg. LAUNDROMAT laundry washing services are available from 29 PLN. In addition, LAUNDROMAT loyalty cards that offer additional discounts are available to our regular customers.

Yes, LAUNDROMAT has washing machines that can wash very large textiles – up to 20 kg.

No, LAUNDROMAT uses high-quality detergents and softeners, which are calculated automatically by the machine in the proportions required and are already included in the price of the washing service. The use of your own detergents is not allowed in LAUNDROMAT.

Yes, for your safety and ours, LAUNDROMAT premises are monitored by video surveillance. Our privacy policy is available here.

Yes, you can wash down duvets in LAUNDROMAT washing machines. LAUNDROMAT has washing machines with capacity up to 20 kg. Follow the recommendations for proper drying of down products.

To prevent deformation (shrinkage) of the clothes, the dryer should only be used for clothes that have a label indicating that they are dryer-safe. Follow the LAUNDROMAT Terms of Use here and do not use LAUNDROMAT dryers for textiles that are not allowed to be dried at LAUNDROMAT.

For information on what is not allowed to be washed in LAUNDROMAT washing machines, please refer to the LAUNDROMAT Terms of Use here. Do not use LAUNDROMAT washing machines for textiles that are not allowed to be washed in LAUNDROMAT.

Opening hours may vary at individual LAUNDROMAT laundromats. See the opening hours of each LAUNDROMAT here (link).

Always wash clothes at the temperature indicated on the clothing label. However, it is recommended to wash clothes at the lowest possible water temperature to preserve their colour and condition.

Although LAUNDROMAT premises are under video surveillance, we recommend that you stay inside the LAUNDROMAT premises during washing and drying. LAUNDROMAT is not responsible for laundry or items left unattended.

Most of LAUNDROMAT laundromats are accessible by car for your convenience.

Yes, laundry baskets are available for transferring laundry from washing machines to dryers. LAUNDROMAT also has laundry tables for easy folding and sorting. Please note that laundry baskets are for use in the LAUNDROMAT premises only and must be placed in their designated place after use.

Our equipment is excellent and we do everything we can to keep it in perfect working order. However, if you encounter any technical difficulties, please contact us immediately by calling  +48517088800.

Your feedback is important to us, so your good words on Google Reviews and social networks are greatly appreciated. We would also be grateful if you could tell your friends, acquaintances and neighbours about your good experience. Maybe next time you visit LAUNDROMAT you will be doing laundry together!

Contacts

LAUNDROMAT PL SP. Z O.O.
NIP 5272981055
Aleja Jana Pawla II 27, 00-867,
Warsaw, Poland 
+48 517088800
[email protected]
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